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Lori Ross - VP, Operations

Lori Ross, VP of Operations at Vheda Health, leads day-to-day operations, prioritizing growth and scalability for Member Experience and Health Services. With 20+ years in healthcare, Lori excels in dynamic member experience models, enhancing efficiencies, and driving engagement. Formerly at Aledade, Inc., she directed patient engagement, shaping strategic initiatives. Previously, she held leadership roles at United Healthcare, Optum Health, and MedStar Health, focusing on patient-centric call center frameworks. Based in Arnold, MD, Lori enjoys fitness, gardening, and cooking.